May 29, Covid-19 Update from Asia

This week has felt like a transition away from the “normal” of the past few weeks as if we are on the precipice of a next phase.  There have been fewer dramatic changes recently, although progress continues. The announcement that travelers would soon be permitted to transit through Hong Kong and Singapore’s Changi airports hopefully was […]

Challenges to the Coming “Surge” | A DSP Perspective

The changes that the global pandemic has brought to the world are still being defined. The one constant is the need to reexamine every process in light of a barrage of new and changing information. There will be added variables along the process map of all services.  These potential fail points and possible bottlenecks make […]