May 29, Covid-19 Update from Asia

This week has felt like a transition away from the “normal” of the past few weeks as if we are on the precipice of a next phase.¬† There have been fewer dramatic changes recently, although progress continues. The announcement¬†that travelers would soon be permitted to transit through Hong Kong and Singapore’s Changi airports hopefully was […]

Challenges to the Coming “Surge” | A DSP Perspective

The changes that the global pandemic has brought to the world are still being defined. The one constant is the need to reexamine every process in light of a barrage of new and changing information. There will be added variables along the process map of all services.¬† These potential fail points and possible bottlenecks make […]