Program Overview

Our 24-hour helpline is an essential service for assignees as they settle into new and unfamiliar surroundings, a new language and culture. This service provides added support and security for a range of potential situations that impact an assignee’s ability to thrive in their new environment.   The 24-hour helpline provides assignees and their family members with instant access to a bilingual Destination Consultant for immediate assistance.

Program Includes

Program typically includes:

  • Answers to questions and assistance with solving problems
  • Source critical goods or materials
  • Response to concierge inquiries (during regular office hours)
  • Help to make local arrangements when language is an issue
  • Offer on-the-spot interpretation including mail / bills/ essential communications
  • Respond to emergencies and urgent matters over the phone calling police or emergency services where needed