Navigating the “Now” Normal | Considerations for Restarting Global Mobility

From our first Covid-19 alert in January through March’s pandemic proclamation and up until recently, the world and the mobility industry has been in crisis mode. In what seemed like an overnight timeframe, everything changed.  Borders were closed, often without much notice, and employees were left stranded in locations worldwide.   Those on assignment could not […]

Challenges to the Assignee Experience | Part 3 of 3

Part III of the Assignee Experience | Service Delivery In this ongoing series exploring the assignee experience during the destination service delivery, we look at services delivered after the quarantine period. Our initial installment reflected on the new complications inherent in today’s pre-arrival and arrival processes while in the second installment we examine how the assignee […]

Challenges to the Coming “Surge” | A DSP Perspective

The changes that the global pandemic has brought to the world are still being defined. The one constant is the need to reexamine every process in light of a barrage of new and changing information. There will be added variables along the process map of all services.  These potential fail points and possible bottlenecks make […]