In 2023, we observed a significant rise in demand for one-day standalone destination services, particularly in home-finding assistance.
This surge can be attributed to various factors, including economic uncertainties and evolving trends in employee relocations. However, this shift has presented challenges in service delivery and assignee experience, prompting us to explore further.
Our white paper is a collaborative effort, incorporating insights from industry leaders from the DSP space.Β Best efforts have been made to present a balanced exploration of the emergence of standalone one-day programs, what has caused the increase, and its impact on service delivery.Β We look at ambiguity in the service scope, legacy pricing practices, and the mismatch between service expectations and delivery.Β Β This work also poses several potential solutions, focusing on flexibility, consistency of service, and cost containment.
Download and explore a copy to gain a deeper understanding of the challenges and opportunities associated with one-day standalone destination services. We see this as a new and growing issue, which is the start of a meaningful conversation to address it together.
