Traditional Destination Services Limited or No Contact

Program Overview

Contactless or Limited Contact programs are full-service programs adjusted to meet the social distancing needs and address assignees who presently feel more comfortable limiting physical interaction with others.  Contactless programs are a direct replacement for traditional Area Orientation, Home Search and Settling-In programs and offer the same high-level of care and support while delivering all the same benefits, just without the contact.

Area Orientation Program

This service can be performed either contactless using online video conferencing and recorded video tours of representative local housing, shopping and transportation highlights or with via limited contact during the area tour.

Program Includes

  • Pre-Arrival Consultation
  • Overview of the new city and country
  • Briefing of the Covid-19 situation on the ground
    • Entry requirements
    • Movement Restrictions
    • Local mandates such as requirements for masks, curfews, social distancing, etc.
    • Advice regarding the scarcity or availability of essential goods and services
  • Sample temporary and/or permanent accommodations
  • Transportation overview, both public and private
  • Healthcare and medical facilities
  • Safety and security overview
  • Spouse / Partner information (local networking and volunteer opportunities)
  • Recreation, including social clubs, associations and leisure activities
  • Food and personal product resources, availability and recommendations for what to bring and traditionally difficult to find items
  • Resource Kit complete with map and essential local publications
  • Area tour | Limited Contact
    1. [Standard Daily Rate] Performed with a larger vehicle to allow for more separation. Destination Consultant and Driver wear masks and gloves in vehicles that have been properly cleaned.

Home Search Program

Depending on location, there may be requirements for written authorization from the assignee to permit the Destination Consultant to perform certain tasks on the assignee’s behalf.  In all cases, the assignee will be required to sign a disclaimer regarding leasing property sight-unseen.

Contactless Program Includes

  • Initial Consultation
  • Overview of available neighborhoods as they relate to work and school commutes
  • Briefing on housing styles, real estate market and local practices. Online resources for listings, where available.
  • Property Shortlist (up to 8)
    • Properties with descriptions and photos matching the assignee search parameters will be provided. Video links will be included where available.
  • Property Tour
    • Pre-recorded video walkthrough of the top two choices in order for the assignee to make a final decision
  • Negotiation of rent and lease agreement
  • Review of all legal documents prior to signatures
  • Check-in Inventory Report
    • Destination Consultant performs the walkthrough, completes the inspection and signs the report on behalf of the assignee
  • Utility Connections

Contactless + Plus Program Includes

  • Initial Consultation
  • Overview of available neighborhoods as they relate to work and school commutes
  • Briefing on housing styles, real estate market and local practices. Online resources for listings, where available.
  • Property Shortlist (Up to 12)
    • Properties with descriptions and photos matching the assignee search parameters will be provided. Video links will be included where available.
  • Property Tour
    • Pre-recorded video walkthrough of the top properties – up to four
    • Live video walkthrough of the top two choices in order for the assignee to make a final decision
  • Tour includes the unit, building amenities, entrance and street scene
  • Negotiation of rent and lease agreement
  • Review of all legal documents prior to signatures
  • Check-in Inventory Report
    • Destination Consultant performs the walkthrough, completes the inspection and leaves the paperwork in the unit. Assignee reviews the document, signs as confirmation and scans back to RNA.

Settling-In Program

Services can be delivered entirely contactless via a combination of video conference, pre-recorded how-to videos, live walk-throughs and telephone support. In most locations, there are at least two activities which require some contact: opening a bank account and a mobile phone.  Our Destination Consultant can provide support during the appointments either over the phone or, depending on the assignee’s comfort level, as an accompanied service.

Program Includes

  • Area map with home, office, school and other essential information highlighted
  • Briefing of the Covid-19 situation on the ground
    • Entry requirements
    • Movement Restrictions
    • Local mandates such as requirements for masks, curfews, social distancing, etc.
    • Advice regarding the scarcity or availability of essential goods and services
  • Host country overview including background information, history and laws
  • Introduction and assistance with services including opening a bank account and obtaining mobile phone service
  • Information and contacts for banking, shopping, media, telecommunications, transportation, medical facilities and personal safety
  • Doctors, Hospitals, Dentists, Leisure Facilities, Expat Groups, Shopping, Dining out, Markets and Grocery Stores, Insurance, Local Transportation, etc.
  • Local Government Compliance, where required
  • Assistance and advice on resources for hiring domestic help and drivers